Frequently Asked Questions

At Hats.com, we make it easier than ever to shop with us! Use most major credit cards and payment methods here including:

• Visa
• MasterCard
• American Express
• Discover Card
• PayPal
• Amazon Pay
• Google Pay
• Apple Pay
• Shop Pay

NOTE: Prepaid Visa gift cards may not work due to address verification.

Grab a soft measuring tape and wrap it around your head at the widest
part above the ears. Make sure to measure several times for the most
accurate results! For more tips and tricks, check out our sizing guide.

Of course we can! While we can't guarantee that our team can find everything you want, Hats.com is happy to help you find styles and brands that we don't stock regularly. Use our contact page to reach out to us ASAP!

When you contact us, please provide any relevant information you already have about the hats you want that will help us out.

Hats.com excludes the following from most sales & coupons:

• Select styles for Bailey 1922 and Kangol
• Brian Dawkins brand
• Gigi Pip
• Goorin Bros. brand
• Helen Kaminski brand
• Kaminski/Kaminski XY brand
• Melin Brand
• Under Armor Brand
• Tilley brand
• Personal Protection Gear
• Gift Cards
• Previous Purchases
• Tax & Shipping
• Coupons and discounts do not stack or combine

The more, the merrier! Many styles from our site are available for purchase in bulk, but you’ll need to reach out to us before placing an order. Once you let us know what you're looking for and how many units you're interested in purchasing, we'll confirm if we can fulfill your request.

Of course! We want each and every customer to love every accessory they buy from us.  You can start a return here. If you need assistance, please contact customer service.

Hats.com uses SSL encryption to guarantee the safety of your personal
information. Using a credit card on our site is absolutely safe. Safeguarding your personal information is one of our top priorities — it’s even more important than helping you accessorize!